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ABC Global Services Continues its Growth Trajectory; Appoints Key Staff, Announces New Corporate Headquarters, Services, Branding

Published Tuesday, October 15, 2013

Strategic Moves Follow Acquisition of the Company by New CEO Eric Altschul

BOCA RATON, Fla., Oct. 15, 2013 – ABC Global Services, an industry-leading travel services provider for travel professionals and travel agencies worldwide, announced today strategic initiatives that position the company for continued growth. The company announced expanded and relocated corporate headquarters from Chicago to Boca Raton, Fla. to better accommodate staff increases, and also unveiled new services and branding.  In addition to the recent appointment of several senior-level staff, including Peter Frensz, VP, hotel & supplier relations, ABC appointed the following new hires: Russell Levy, CPA, controller; Patti Paton , director of marketing (a newly created position); and Anna-Lisa Ford, business development manager, Eastern U.S.

As part of its ongoing evolution, ABC has unveiled new branding that visually represents the connection between the ABC Global Services and ezBOOK by ABC brands, while reflecting the company’s global strength, and future direction.

New Offerings

As part of its ongoing commitment to help travel professionals grow their businesses, ABC plans to announce several products and programs over the next few months that add to its full suite of offerings.  These offerings include:

  • Enhancements to its ezBOOK,, a robust booking portal that gives travel professionals  immediate access to a vast global inventory of more than 200,000 hotel options, multiple rates and commission options, and unmatched buying power
  • Advanced commission collection
  • Global travel alerts
  • International air rate and re-faring  desk 
  • Meeting planning services

“When I took the helm of ABC last spring, I expressed my commitment to continue to build on the company’s more than 35 years of success and dedication to the travel community,” said Altschul. “Today’s announcement is the next step in that direction and our exciting new offerings and our new seasoned team members will make it easier for travel professionals to manage their businesses and provide the best service to their customers.”

ABC also will be soon introducing innovative new marketing opportunities for hotels and other strategic industry partners that will provide more ways to engage with customers and drive greater value and loyalty. 

Senior-Level Appointments

Peter Frensz, who was recently appointed as ABC’s VP, hotel & supplier relations, is a 30-year travel industry veteran.  He has extensive, strategic and tactical business development, product planning and marketing experience from his tenure at McCord/BCD Travel, American Express and more recently at Trondent Development Corp. 

Additional senior-level appointments reflect years of experience in corporate finance and travel services:

  • Russell Levy: As controller of ABC Global Services, Levy brings 25 years of extensive experience in international finance to his new position.
  • Patti Paton, newly appointed director of marketing, is a 30-plus year industry veteran who has held key positions with airlines, hotels, car rental companies and tour operators, including serving as senior director, Travel Industry & Affinity Marketing for Alamo Rent A Car and National Car Rental.  She also was director of Brand Marketing & Partnerships for Certified Vacations (operator of Delta Vacations and Continental Airlines Vacations).
  • Anna-Lisa Ford, business development manager, has more than 30 years of industry experience in wholesale and retail sales in both corporate and leisure segments. She served as director of leisure sales for MSW Travel Group and director of operations for a major online travel agent (OTA). 

ABC’s new corporate headquarters is located at 6001 Broken Sound Parkway NW, Suite 630 in Boca Raton, Fla., 33487.  The ABC team can be reached at the company’s new phone number, 1-561-300-6645, toll-free at 1-800-722-5179 or at

ABC Global Services

With more than 35 years of travel industry leadership, ABC Global Services offers comprehensive hotel and resort solutions in thousands of cities worldwide with unmatched personalized service and support to travel professionals around the world. The company leverages its established relationships and buying power with hotels and related suppliers globally to provide travel professionals with preferred access to superior services, inventory, rates, amenities, and commissions, which are available through the ABC Premier Hotel Program, Premier Privileges by ABC, ABC Premier Block Space and  ezBOOK by ABC ( – the industry’s most complete hotel booking engine. ABC’s customer base includes more than 8,000 booking locations in 107 countries worldwide in both corporate and leisure markets.  ABC agencies book more than 12 million room nights annually, representing revenues to hotels in excess of $1.8 billion dollars (USD). For more information, visit or call 1-800-722-5179.

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Press contact:   
Patti Paton
ABC Global Services
561-300-6660 (office direct)
561-300-6645 (main office)
561-900-5731 (mobile)

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